Question 1

Where did the name Three Arrows come from?

Accepted Answer

The three arrows symbol in the Down syndrome community represents the three copies of the 21st chromosome, which is the genetic cause of Down syndrome (Trisomy 21). The arrows symbolize rising up, progress and moving forward, reflecting the strength, resilience, and achievements of individuals with Down syndrome.

The design also conveys a sense of unity and support among families, friends, and advocates in the Down syndrome community. Many people use this symbol in tattoos, logos, and awareness campaigns to show their connection to and support for individuals with Down syndrome.

Danielle found it fitting to name her practice after her little guy who has shown her so much resilience, strength and love.

Question 2

How do I schedule a first appointment? How can I be sure that we are a good fit?

Accepted Answer

Give us a call, once our staff obtains the necessary information, you will be sent a link to our secure HIPAA compliant portal. We do require paperwork prior to your first appointment with the providers so that we are able to help gather history prior to our appointment so that we are able to spend time getting to know your child during the appointment. If you have any further concerns about us being a good fit, we can complete a brief phone call to address those concerns.

Question 3

What can I expect from my appointments?

Accepted Answer

Typically you will meet the provider the first time in person, and this longer appointment (between 75-90 mins), this will allow the provider to obtain a thorough assessment and evaluate the current concerns. If medication is recommended, it will be prescribed and if further therapy is recommended, you will be given referrals.

If medication is prescribed after the initial appointment, you will typically see the provider every 2-4 weeks until medication is stabilized then up to once every 3 months. At each appointment, the need for medication and efficacy will be assessed.

Appointments can be done in person or via telehealth for the future appointments at the discretion of your provider.

Question 4

What kind of medication will be prescribed and do you treat substance abuse or eating disorders?

Accepted Answer

There are a variety of medications that the provider may use to treat different symptoms, however this practice does not prescribe Benzodiazepines include Valium (diazepam), Xanax (alprazolam), Ativan (lorazepam), Klonopin (clonazepam), Restoril (temazepam), etc.

This practice does not prescribe opioid use disorders or substance abuse treatment of any kind.

This practice does not provide severe eating disorder treatment or substance abuse treatment.

Question 5

Do you accept insurance?

Accepted Answer

Yes, we currently are contracted with several insurance companies. We are unable to bill secondary insurance. Currently, this practice does accept self pay or the use of a qualified HSA. We do not take any forms of AHCCCS insurance.

Question 6

Do you provide crisis care?

Accepted Answer

Three Arrows Mental Health provides comprehensive care and medication management, however, we are not able to offer 24 hour crisis care.  If you are having thoughts of harming yourself or others, or think you may have an emergency—call 911 or go to the nearest emergency department. Or please call the crisis number 24 hour crisis number 602-222-9444.

Question 7

How can I obtain a copy of my child's medical records from Three Arrows?

Accepted Answer

A: At Three Arrows Mental, we are committed to maintaining the privacy and accessibility of your child's medical records. To obtain a copy of your child's records, you will need to sign a Release of Information (ROI) form. Once the ROI is signed, we will make the records available to you via our secure online portal at no additional cost. If you prefer to have the records printed out, please note that there will be a $40 charge for this service. Our goal is to ensure you have timely access to your child's important medical information in the format that best suits your needs.

Question 8

What is a functional psychiatry consult?

Accepted Answer

One-time deep dive into root causes affecting mood, behavior, and focus. Includes personalized plan. Optional functional lab testing available. Cash-pay only.

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